We are looking for a Senior Software Engineer to create and manage a suite of Customer Service tools. This person is responsible for creating an overall architecture, working with game engineers to realize that architecture, and manage and mentor junior programmers working on the project.

Responsibilities:

• Ability to write sustainable, bug-free code
• Collaborate with game engineers to interface with MMO game servers
• Maintain ownership of a tools platform used by a team of customer service reps
• Manage and mentor junior programmers

• Bachelor’s degree in Computer Science or related field, or equivalent experience
• 5+ years developing business applications
• 3+ years experience with the .NET platform
• Experience creating help desk / customer service applications
• Experience creating and supporting applications used by large, high-volume teams
• Experience developing and optimizing database applications
• Excellent communication skills

• Game industry experience
• Previous MMO playing experience
• Secondary programming language experience
• Experience interfacing with payment gateways, security / billing applications
• Experience interfacing with third-party call-distribution systems

For the positions listed above, send your resume and any requested materials (web links preferred for portfolios/materials) via email. We will not return any materials.

E-mail:
Jobs@zenimaxonline.com
(Include position name in the Subject line)

Please be sure to specify the position for which you are applying.

No Recruiters or Agencies Please

Please Note: Individuals submitting resumes or otherwise responding to employment opportunities at Bethesda Softworks are NOT considered applicants until they apply for a particular position and have been invited to complete the company's employment application.